Refund policy

We want you to be completely satisfied with your purchase. However, we understand that there may be times an item needs to be returned/ exchanged. No worries! Returns are excepted for store credit only within 7 days from your delivery date. We currently do not offer refunds on any items. The store credit amount will be your total minus the shipping cost and it will be issued within 5 days after items have been inspected. Exchanges can be made up to 7 days from the delivery date. 

To start a return, you can contact us at eilleksboutique01@gmail.com.

The return shipping fee is the responsibility of the customer. We do not provide return shipping labels.

In order to honor any store credit, all returned items must be in new conditions with all tags attached. If the item is not returned in new condition, your credit will not be issued. 

Conditions

• Items must be returned unworn , unwashed, no damage, unused and with tags attached.
• No visible makeup or deodorant on items.

The following items are excluded and cannot be returned:

• Free gifts or promotional items

• Items marked FINAL SALE

• Discounted, sale, and/or clearance items

• Sunglasses

• Bodysuits

• Swimwear / Cover-ups

• Lingerie

• Visibly Worn items

• Select White Items

• Items outside of policy window

Please ensure that your address is correct when you place your order. In the event that your order is returned to us as undelivered there will be a 10% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and the shipping cost.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

By completing a purchase with Eillek's Boutique you are agreeing to our full return policy.

You can always contact us for any return question at eilleksboutique01@gmail.com.